12 Mar 5 Important Questions You Should Be Asking Your Hosting Provider
One must always know that a web host is basically a company and a company is a business entity that provides products or services to the masses.
That being said, a lot of people search for the best web hosting provider out there but ‘best’, in this context, is relative in the sense that the features that you need might be different from what others want. That is why what’s best for you is one that is able to meet your specific requirements.
The good thing is that the web hosting industry is quite competitive which means that companies are okay with you asking them questions before you sign the dotted line.
In this article, I will go over some important questions you should be asking your hosting provider before committing to them for the long term.
Important Questions You Should Ask Your Hosting Company
What Security Measures Do You Have in Place?
Online threats have become quite common nowadays that web hosting companies should have robust security measures in place to assure their customers that any online attacks are kept at bay.
According to a report that was published three years ago, only retail, government, and technology industries are primary targets of online attacks but Google has stated recently that pretty much every website out there is now vulnerable to such attacks.
Cybersecurity, therefore, is now the main concern and you’d want to settle with a company that provides you with the assurance that your website is going to be safe and secure.
Some of the things that you want a web hosting company to have are manual reboot features, server monitoring, safe and secure data location, SSL encryption, regular site backups, and so much more.
How is Your Server Reliability?
You want your website to be available online for as long as possible and that is why server reliability is an important factor to consider when choosing a web hosting company.
The good news is that there are some independent websites like HostScore, for example, that will give you a company’s server uptime and reliability scores that you can peruse at your leisure. You should always opt for one that has consistent and stable servers.
Do You Offer Scalable Services?
If you are a business owner, you should always think about expanding your business at some point in time. The same can be said for a website, especially if you have gained massive popularity over the years.
A good web host is one that provides additional services whenever you need it. For example, if you’ve used up your bandwidth allocation for the month as a result of massive organic traffic that goes to your website, is your provider able to give you more when you need it?
How Responsive is Your Tech Support?
How quickly a web host can respond to your queries and provide meaningful solutions to you whenever you run into any server-side problems is a good sign.
Are There any Hidden Fees?
Most companies nowadays are always upfront when it comes to costs but you also have to ask them if there are any hidden charges. This is to give you an idea as to how much you are going to pay specifically.